Tavon

Shipping Policy

Shipping Policy – Tavon

At Tavon, we are committed to delivering your favorite food items fresh, fast, and safely to your doorstep. Please read our shipping policy to understand how we handle deliveries.

1. Delivery Areas

We currently deliver to selected pin codes within [City Name / Service Areas]. You can check delivery availability at checkout by entering your address or pin code.

If your location is not serviceable yet, please contact us – we may be able to assist you with special arrangements.

2. Delivery Timings

  • Standard Delivery Hours: [e.g. 9:00 AM – 9:00 PM]

  • Orders are processed and delivered based on selected time slots or same-day availability.

  • For bulk or party orders, please place your order at least 24 hours in advance.

3. Delivery Charges

  • Free delivery on all orders above ₹[Amount].

  • A minimal delivery fee of ₹[Amount] is charged on smaller orders.

  • Any applicable charges will be clearly shown during checkout.

4. Packaging & Freshness

All food items are packed using hygienic, food-grade materials to retain freshness and avoid spillage. For hot and cold items, proper temperature-controlled packaging is used.

5. Delays or Failed Deliveries

  • While we strive for on-time delivery, unforeseen circumstances such as traffic, weather, or operational issues may cause delays.

  • If the recipient is not available or the address is incorrect, delivery will be considered attempted and no refund will be issued.

  • In such cases, you can contact our team for rescheduling options (extra charges may apply).

6. Tracking Your Order

Once your order is confirmed, you will receive updates via SMS, email, or WhatsApp. You can also contact our support team to track your order manually.

7. Contact Us

For any delivery-related questions, please reach out:

We appreciate your trust in Tavon. Thank you for allowing us to serve you fresh and delicious meals every day.
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